Public Sector
Digitalization and cashless payments for the public sector
What is the E-COM STP Platform?
It is a payment platform that allows residents to quickly and independently pay official fees – without logging in.
How can I make a payment?
By scanning the QR code
available at the counter at the office
By visiting the agency’s official website
and paying the amount due online 24/7
Using the payment kiosk
a touchscreen terminal that allows you to complete the payment yourself and receive a confirmation
Benefits for residents
Time savings – a simple and intuitive way to pay the administrative fee: online via the local government’s website; at the office counter or in line
Faster service – quick and comprehensive handling of official matters without having to leave the service counter to go to the cashier or payment machine
A modern payment method – meeting the needs of the younger generation / amenities for the older generation
Confirmation of online payment immediately after payment is processed
Minimizing errors – The resident selects the type of payment; they do not need to enter an account number or agency details
A self-service and intuitive process
Benefits for local government unit
Service efficiency – reduced involvement of public officials; self-service solutions for residents
Reducing queues by nearly 50% – processing of the matter at the service counter
Transaction security and reliability – real-time transaction verification in the central system
Complete transaction details – required data on the printout and in the central system
Comprehensive reports from transactions in the selected format, e.g., CSV, MT940, XLS
One Platform for All Payments – including subordinate units
The Image of a Modern Government Office – modern digital tools in a resident-friendly institution
Interested in implementation?
Contact us to learn more about implementing cashless payments at your office.